If you have trouble redeeming your Digital Copy code or downloading your iTunes Digital Copy, contact Apple Support. You can also check whether your redemption code materials include an expiration date. What if I get an invalid code error message? Please verify. Can I watch my Digital movie through Movies Anywhere? Will my redeemed rights expire?
Are all Digital Copies stored on a physical DVD or Blu-ray disc? Many are, but some need to be downloaded from an online source. Read the insert inside your product case for details.
Do all Digital Copies work on all portable media players? Digital copy products vary by retailer and deviceSee the links above for retailer-specific questions, including device compatibility Q.
![Digital Digital](/uploads/1/2/5/4/125454443/308422105.png)
Do the copies expire? Check the package insert of your Blu-ray or DVD for redemption codes, expiration dates, and instructions. Does 'expire' mean that the Digital Copy will no longer be watchable after that date? No, you own the digital copy, however you must use the redemption code to download it to your computer or device before the code's expiration date.
Your Digital Movie activation code can be found in qualifying DVD and Blu-ray cases. The Digital Movie code is the same code as the Disney Movie Rewards Magic Code. If the code you entered is coming up 'Invalid', please check to make sure you are entering the correct characters. As some letters and numbers look similar, please be sure the code is being entered correctly. For example: B vs. If your Digital Movie code was missing, lost, or invalid, please submit an email via our page.
When contacting us, be sure to include the following information: - The 6-digit stock number that is listed on the base of the spine of your DVD or Blu-ray package. This number will start in either a 0 or a 1. The disc artwork number from your DVD or Blu-ray. Look at the printed label side of your disc, the disc artwork number is found at the very end and is 5-7 digits in length. The UPC number located under the barcode on your DVD or Blu-ray package.
If your code was invalid, provide your invalid code.